Acceptable Use Policy

AICNI Restro is used by restaurants, their staff and their guests every day. This policy keeps it safe and reliable for all of them. It is part of our Terms of Service.

• Don't use the service for anything illegal, including tax evasion, fake invoices or selling items you aren't licensed to sell.
• Don't enter guest data you have no lawful reason to hold.
• Don't upload content that infringes someone else's rights, such as another restaurant's photos or logo.

• Send WhatsApp offers only to guests who agreed to receive them, and stop when they ask you to.
• Follow Meta's WhatsApp Business policies and the telecom rules for the phone numbers you connect.
• Don't use the agents to call or message people who haven't contacted your restaurant, or to send spam.
• Don't set up the agents to mislead guests, for example about prices, availability or who they are speaking to.

• Don't try to get into other restaurants' accounts or data, or get around access controls.
• Don't reverse engineer, copy or scrape the service, or use it to build a competing product.
• Don't overload it with automated requests or load tests without our written permission.
• Don't upload malware or anything designed to harm devices or data.
• Report security issues to info@aicni.in instead of testing them on live accounts.

• Don't try to make the agents produce harmful, hateful or misleading content, or reveal other restaurants' information.
• Don't use the agents to give medical, legal or financial advice to guests.
• Keep a person available to take over when a guest asks for one.

We may remove content, pause a feature such as messaging, or suspend an account that breaks this policy. Unless the situation is urgent or illegal, we will tell you first and give you a chance to fix it. To report misuse, write to info@aicni.in.